British Turnback Heart Ornament 1

Shipping:

Orders ship in 2-3 days from our studio in Vermont. Depending on the US region, orders can take anywhere between 1-7 business days to be delivered. We will continue to find ways to reduce shipping costs and pass those savings on to you.

For wholesale orders and terms, please email wholesale@dittohistorical.com

Returns:

Sometimes things happen and we would like to opportunity to set it right. Damaged items can be returned within 10 days of receipt (with the exception of sale items). Once we receive the returned item(s), we will issue a refund back to your credit card minus the cost of shipping. We do not refund shipping costs. 

To start the return process, please send an email to returns@dittohistorical.com along with an explanation and any photographs. 

If the outer carton is damaged, contact your local carrier for inspection and to file a claim. Always retain all packing materials, as the carrier will need to inspect them.